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Are You Set Up for Sales?
Wed 21 Oct
|Zoom
Why your customer journey needs an hourglass, not a funnel.


Time & Location
21 Oct 2026, 10:00 – 11:00
Zoom
About the event
When we talk about a traditional sales funnel, we simply mean the journey someone takes from first discovering your business to becoming a paying customer.
But what happens after they buy?
That is where the traditional funnel can fall short.
In this one-hour online workshop, we will look at why I prefer to think of your sales journey as an hourglass.
The top half focuses on attracting people, building trust and creating clear ways for them to buy from you. The bottom half looks at what happens after the sale, including retention, repeat business and referrals.
We will explore:
Tickets
General Admission
£10.00
+£2.00 VAT
+£0.30 ticket service fee
Total
£0.00
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